Transportation Disadvantaged Program

What is the Transportation Disadvantaged Program?

The Pinellas County Transportation Disadvantaged (TD) Program is a state-funded program that provides reduced cost transportation throughout the county to residents who qualify as "Transportation Disadvantaged."


Who Qualifies for Transportation Disadvantaged Services in Pinellas County?

In order to qualify for Transportation Disadvantaged services In Pinellas County, a person must:

2014 Federal Poverty Guidelines (X 150%)
Family Size Gross Yearly Income Gross Monthly Income
1 $17,505 $1,459
2 $23,595 $1,966
3 $29,685 $2,474
4 $35,775 $2,981
5 $41,865 $3,489
6 $47,955 $3,996
7 $54,045 $4,504
8 $60,135 $5,011
Over 8 add per child +$6,090 +$508

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How are Trips Provided to Qualified Individuals?

Reduced-Cost PSTA Bus Passes

The Pinellas Suncoast Transit Authority (PSTA) provides bus service throughout most of the county. All buses are air-conditioned and wheelchair accessible. Individuals able to access and ride a bus can qualify for either a 10 (non-consecutive) Day bus pass for $5.00 per month, or a 31-Day unlimited ride bus pass for $8.25 per month. The passes can be used for travel to any location served by the PSTA bus system. To get bus route maps and schedules from PSTA, call (727) 540-1900 or click here.

Door-to-Door Service

Individuals who DO NOT receive a bus pass will receive transportation via taxi or wheelchair van for $3.00 per one-way trip. The fee is due in cash at the time of the ride.

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How Do I Become Eligible for TD services?

To request a TD Program Application, visit one of PSTA's Customer Service Centers, call (727) 540-1900 or click here.

Complete and mail the application, along with required Proof of Income, to Pinellas Suncoast Transit Authority (PSTA) to the address shown on the application. Fax the completed application and documentation to (727) 540-1923 or submit to a representative at one of PSTA's Customer Service Centers.

Learn of your approval or denial by calling (727) 540-1900, 3-4 weeks after the submission of your paperwork.

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How Are TD Bus Passes Sold?

If approved for a TD bus pass, the individual will need to bring a government-issued photo ID to one of the three PSTA Customer Service Centers listed below between the 1st and the 15th of each month. In addition, the individual will need to bring cash to purchase their pass:

PSTA's Customer Service Centers
Grand Central Station Address: Located in Midtown St. Petersburg
3180 Central Avenue, St. Petersburg, FL 33701
Hours: Monday - Saturday 7:15 a.m. - 5:15 p.m.
Sunday & Holidays 8:00 a.m. - 4:00 p.m.
(Closed 12:45 p.m. - 1:45 p.m. Saturday, Sunday and Holidays)
Holidays: Memorial Day, Fourth of July, Labor Day, Closed Thanksgiving, Christmas, and New Year's Day
 
Williams Park Address: Located in downtown St. Petersburg
340 2nd Avenue N., St. Petersburg, FL 33701
Hours: Monday - Saturday 7:15 a.m. - 5:15 p.m.
Sunday & Holidays 8:00 a.m. - 4:00 p.m.
(Closed 11:30 a.m. - 12:30 p.m. Saturday, Sunday and Holidays)
Holidays: Memorial Day, Fourth of July, Labor Day, Closed Thanksgiving, Christmas, and New Year's Day
 
Park Street Terminal Address: Located in downtown Clearwater
525 Park Street
Hours: Monday - Saturday 7:15 a.m. - 5:15 p.m.
Sunday & Holidays 8:00 a.m. - 4:00 p.m.
(Closed 12:45 p.m. - 1:45 p.m. Saturday, Sunday and Holidays)
Holidays: Memorial Day, Fourth of July, Labor Day, Closed Thanksgiving, Christmas, and New Year's Day

If approved for door-to-door service, the individual will need to make trip reservations directly with the taxi or wheelchair van contractor for eligible trip purposes approved within Pinellas County.

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Things to Remember When Requesting Services

Service is limited based on available funding.

Taxi or wheelchair van transportation is only provided when it is determined to be the most appropriate mode. For example, if a person is unable to use the bus system due to a verifiable physical or mental disability.

Reservations for transportation by taxi cab or wheelchair van MUST be made at least 72 hours BEFORE service is needed.

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More about the Transportation Disadvantaged Program

The Pinellas County Transportation Disadvantaged (TD) Program is administered by the Pinellas Suncoast Transit Authority (PSTA), which serves as the county Community Transportation Coordinator (CTC). The CTC is appointed by the Florida Commission for the Transportation Disadvantaged. The CTC works closely with the Local Coordinating Board (LCB), which serves as the policy-making body for the TD Program. The LCB is comprised of private citizens, transportation providers, and representatives from the MPO, human services agencies, and other agencies that serve the transportation disadvantaged community. LCB meetings are held bi-monthly, usually on the third Tuesday of the month. For more information on LCB meetings, visit www.pinellascounty.org/mpo or call the Pinellas County MPO at (727) 464-8200.

TD is an equal opportunity program which complies with Title VI of the Civil Rights Act as amended, and encourages the participation of individuals with Limited English Proficiency.

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Transportation Disadvantaged Program

Quick Links

PDF Icon TD Changes Letter
PDF Icon TD Program Application: English | Spanish
Word Icon TD Program Application in Word: English | Spanish
Word Icon TD Program Recertification in Word: English
Adobe's Free Acrobat Reader is required to view some of these files (available here).

View Video Here - "Riding PSTA Using Wheelchairs & Mobility Aids"